Why Choose Us?

Personalized service you deserve, from a family-owned fuel oil company that cares!
Compare The Stielau Oil Company to the competition and see for yourself why we are better!

24-Hour Service
The Stielau Oil Company You'll get a trained technician on the first call. With our computerized database, we know your equipment. Our 3200-square-foot commercial building and our service trucks are stocked with repair parts.	Local Competitors Most likely you won't know who's going to show up. It might not be the trained tech until the 3rd or 4th call.	Cut-Rate Discounters Service is typically not in-house, so they will likely refer the call to a service company. But it's anybody's guess who will be coming into your home – or when.
"No Heat" Fast Response
The Stielau Oil Company Committed to fast, personalized, response – typically within 2 hours. Why? We're homeowners too, and wouldn't want to be without heat either!	Local Competitors The call center could be in Canada, and could be a 4-hour window day or night.	Cut-Rate Discounters Get your sweaters out. By the time the call gets relayed to a service company, it could be a while.
Customer Service
The Stielau Oil Company You'll be talking to a real person, with a familiar voice, who understands your needs and wants to help.	Local Competitors Have your customer number ready. Could be a different person answering the phone each time you call.	Cut-Rate Discounters "Your call is very important to us. Please leave a message at the tone."
Oil Additives
The Stielau Oil Company All of our oil is treated with additives that are proven to help prevent sediment formation, inhibit bacteria growth, reduce oil tank corrosion, and improve operating efficiency.	Local Competitors Much of the oil is untreated.	Cut-Rate Discounters Most likely not treated. (Remember, they need to keep the their costs low.) Since service is usually not in-house, your heating system's health is your problem, not theirs.
Pricing
The Stielau Oil Company We have been a stable family-owned business since 1945. We do not rely on outside financing, which helps keep our prices reasonable. Payment plans and price-protection plans are available.	Local Competitors Most larger oil companies borrow heavily to finance acquisitions. Prices have been raised to cover financing costs.	Cut-Rate Discounters Most likely C.O.D.